Frequently Asked Questions
Everything you need to know about your PlanBee style journey.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I find my correct size?
Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our chart for the perfect fit.
Are your materials sustainably sourced?
Yes, PlanBee is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in over 80% of our seasonal collections.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.